Item as described and delivered in good time.
The Four Panel Freestanding Dog Gate is great quality, elegant and functional. It has saved the Persian rugs from our precious but indefatigable new Papillon puppy, with plenty of space for his Pom big sister to join him to play and snuggle in their beds. The 360o rotation panels make it is easy to move to other rooms and adjust to the space to close off.
I found the customer service to be exceptional. Quick responses. Nothing was too much trouble.The Wooden Dog Pen and Six Panel Pet Gate we had ordered a few weeks before was way to big for the space. The weight was excess to Australia Post limits. I had difficulty locating a courier without an account. One quoted $450.
I asked the customer service team if they would consider booking their courier to collect and ship and reduce the refund to pay. It was done within 24 hours. It was my responsibility to return the Pet Gate but they didn’t hesitate to help. And the cost was around $40.
The Puppy Mink Dog Blanket is a big hit. And so is the Stroller. So glad to have found Modern Pets.
Love the gate/fence. I was reluctant and worried about how sturdy it would be but it had been fantastic. I would highly recommend.
Excellent product which was delivered safely and promptly. It is very well made and is able to be used in many ways. I highly recommend this product.
Actually a very quality product for price.