Modern Pets offers free domestic shipping on orders over $99 to most metro cities and major regional centres across Australia (excluding oversized items). Please enter your suburb/ postcode above to check the shipping cost (if applicable) and estimated delivery date. Orders are typically dispatched from our Melbourne distribution centre within 1–2 business days.
Most parcels are delivered by Australia Post, though we occasionally work with other couriers. The timing of your delivery will depend on the method you choose. For those who opt for Express post, you can expect your items to arrive the following day after shipping.
Estimated delivery times for Standard Shipping:
The default shipping method is Signature Required (SR), unless Authority to Leave (ATL) is selected at checkout. If no one is home with SR, parcels will be taken to your local Post Office. If ATL is selected, we are not responsible for replacement costs if the parcel goes missing.
Multiple-carton orders may arrive separately - please refer to your tracking number for details.
For more details on Delivery please view our Shipping page.
I was really excited to purchase this product as it is predominantly made out of stainless steel, rather than plastic. Unfortunately, our 6 month old kitten is able to easily remove the lid as there is no way to secure it. This has resulted in our kitten splashing water every and attacking the internal electrical components. We are not able to return it as we threw away the packaging the first day we bought it. Not having a way to secure the lid is a huge design flaw for what would otherwise be a good product.
Thank you for your feedback - we’re really sorry to hear the fountain didn’t meet expectations. We understand how frustrating it must be to have your kitten remove the lid and access the internal parts. Your comments about the lid not being secure are valid and have been passed on to the product manufacturer for review. Please reach out to our customer service team — we’d still love the chance to make this right.
So quiet, I keep forgetting to out water in it! The last one I had used to keep us awake at night. This one is truly incredibly quiet.
Great product. Our cats love it! It is quiet as well. We are very happy.
Well made fountain. Easy to assemble. Easy to clean and
add/change filter. Looks great and the boy loves his new tap!!! Definately can recommend this product for your fur baby.
We had an old plastic fountain and upgraded to this version. Our cat absolutely loves it.
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