Going For Dog Walks - How Often Should I do it if I Live in an Apartment?
Read MoreGoing For Dog Walks - How Often Should I do it if I Live in an Apartment?
Read MoreTips for Travelling With Your Pet
Read moreTips for Travelling With Your Pet
Read MoreIbiyaya Bubble Hotel Semi-Transparent Collapsible Pet Carrier
Shop NowTen essential items for your new puppy
Read MoreChoosing the Right Litter Box For Your Cat
Read MoreCat Scratchers, Why Your Cat Needs One, Plus Tips!
Read MoreShould My Cat Have a Feeding Schedule?
Read MoreShould My Cat Have a Feeding Schedule?
Read MoreA little goes a long way with this premium, natural dog shampoo, conditioner & deodoriser gift pack
Shop NowA little goes a long way with this premium, natural dog shampoo, conditioner & deodoriser gift pack
Shop NowThe Karlsson Knit is every bit chic with the striped back and front, featuring navy, mustard, bold red, forest green and off white stripes and finished off with a mustard hem.
Shop NowThe Karlsson Knit is every bit chic with the striped back and front, featuring navy, mustard, bold red, forest green and off white stripes and finished off with a mustard hem.
Shop NowProbiotic for Dogs is a multi-strain powder designed to maintain good digestive health in dogs.
Shop NowEssential Dog's natural, rinse free, portable paw cleaner takes the hassle out of rinsing your dog's paws and body after a walk or outing.
Shop NowWe accept returns of products within 30 days of the sale date for any reason.
Once an order is shipped out, it is the customer's responsibility to actively following up the shipment. If the shipment fails to arrive within the expected arrival date, customer should notify Modern Pet Products within 2 business days.
In case of a card been left to customer due to first delivery missed, it is the customer's responsibility to collect the parcel from local post offices or news agencies within the required time frame. Failure to do so may result in the parcel been sent back to Modern Pet, and the customer may be charged for re-delivery cost and back-to-sender cost.
If your product is damaged or not as described on our website, we will gladly exchange it for an alternative or issue a refund.
In cases of change of mind or wrong size has been selected, we will accept return or exchange as long as the item purchased is in its original packaging and condition. For Hunter products, if the green product tag is removed by customer, a refund or exchange will not be accepted. The return postage will need to be paid by the buyer. And the original delivery charge will be deducted from the refund amount. Therefore, we highly recommend customers to measure the neck size of your dog or cat before purchasing any collar.
For all returns inquiries, please send an email to info@modernpet.com.au. Please include your order number and name, and we will work with you to resolve the issue.