1 year warranty
30 days money back guarantee
After the first use the mesh was ripped by my cat who was biting it. After the second use the mesh was so hard and stiff that when she bit it her bottom fang got caught and ripped off.
Mesh is too open weaved and quality should be strong enough to prevent this from happening. Now have to spend a lot of money on the vet and purchase a new pet carrier.
Do not recommend.
We are sorry to hear about this issue but based on our experience, there are not many products out there than can withstand biting from dogs and cats. Kindly see below link for tips on how to get cats used to new carriers before travelling and feel free to reach out to our customer care team if you have any questions.
Super fast postage. Love the carrier works perfectly. Just would like the say the zips holding the sides on should be able to be secured so they can't be undone when you don't want them too, more for peace of mind. I would buy this again though
I have a large cat who likes to layout and chill out. This was the first trip where I rolled him as a trolley set up we walked 2km each way and he loved it!
Very versatile. Have used many times already with puppy approval! Am concerned my mini dashund will grow too long for it but love it all the same ❤️ only problem is attaching in car - seat belt is a stretch to reach.
Established in Taiwan in 2002, Ibiyaya is a pioneer in the luxury pet-care industry. Family-owned and operated, Ibiyaya manufactures their products to the same SGS standards that are used for baby strollers. In addition, all products are made from virgin plastic, consolidated materials, and non-toxic fabrics.