1 year warranty
30 days money back guarantee
It took more than three weeks to arrive although I paid for express delivery from Melbourne to Sydney. As a result, my dog had died before it arrived. I'm not a happy customer.
Sorry for your loss. The order was shipped the next day from our Melbourne warehouse. Unfortunately, we have no control over delivery times once orders leave our warehouse. If the product is in a resaleable condition, you can return if for a full refund. Please contact our customer care team to arrange the return.
My fur baby just doesn’t like to walk, especially at the pace I need to keep my fitness up. Instead of leaving her at home, this stroller lets us do 10km of walking together. It’s just the best. The stroller is very well designed, the air filled tires provides a super smooth ride and no noise, the flexibility of the front wheel provides brilliant mobility and getting around on uneven paths is a breeze. We are completely happy and highly recommend for any pet owner, even cat owners to get out together. Another advantage is keeping them safe from potential attacks from other animals. There are only positives with the pet stroller. Well worth the money
Excellent, thank you
Haven't used it yet, hasn't rained
I have been extremely happy with the product and the wonderful service , thoroughly recommend Carol
Established in Taiwan in 2002, Ibiyaya is a pioneer in the luxury pet-care industry. Family-owned and operated, Ibiyaya manufactures their products to the same SGS standards that are used for baby strollers. In addition, all products are made from virgin plastic, consolidated materials, and non-toxic fabrics.
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