1 year warranty
30 days money back guarantee
I found Modern Pets easy and professional to deal with.
The dog house looks good and seems sturdy. The simple design works well. Unfortunately the assembly and the instructions that come with it are pretty disappointing considering the $810 price tag. The designer was helpful however and made every effort to assist me with my issues regarding this. They where prompt in returning my phone call and very helpful. This will be a better product when the instructions are clearer as well as the assembly. I have some faith they have taken my feedback seriously. I hope some improvements will turn this well made item into something deserving.
Pen is a Melbourne-based design studio that creates authentic, innovative and architecturally inspired products through a unique collaborative process. Working with Australia’s most passionate designers, architects, thinkers and inventors, Pen evolves brilliant ideas and takes them from concept to the global market.